Privacy Policy and Terms and Conditions

Last Updated: 1/2/2026

At Longtree Tree Service, accessible from https://longtree.net, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Longtree Tree Service and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails or text messages (if opted-in).
• Find and prevent fraud.
• We will not share, sell, or rent your mobile number or SMS opt-in data to any third parties for marketing. We may share this information only with carriers/aggregators as needed to deliver messages.

Log Files

Longtree Tree Service follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are not linked to any information that is personally identifiable.

Cookies and Web Beacons

Like any other website, Longtree Tree Service uses “cookies”. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type.

Third-Party Privacy Policies

Longtree Tree Service’s Privacy Policy does not apply to other advertisers or websites. While we may use third-party service providers to assist in our operations (such as website hosting or email delivery), we do not sell, rent, or share your mobile phone numbers or SMS opt-in consent with third parties for their own marketing purposes.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to request disclosure of data categories, request deletion of data, and opt-out of the sale of personal data. If you make a request, we have one month to respond to you.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the right to access, rectification, erasure, restrict processing, object to processing, and data portability.

Children’s Information

Longtree Tree Service does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will promptly remove such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Address: 23800 Eight Mile W, Southfield, MI 48033

Email: info@longtree.net

Phone: (248) 290-9417

SMS Privacy Policy

COMMUNICATION VIA SMS AND MOBILE MESSAGING

By providing your mobile phone number to Longtree Tree Service (“Longtree Tree Service”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with Longtree Tree Service. Standard message and data rates may apply. Please contact your mobile carrier for details. 

OPTING OUT

You may opt out of receiving SMS messages from Longtree Tree Service at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.  You may also request to opt out by contacting us directly at the email address listed on this site. 

USE AND PROTECTION OF MOBILE INFORMATION 

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Longtree Tree Service will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive. 

CONSENT AND ACCEPTABLE USE 

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling.  You can view our Acceptable Use Policy below. 

SMS Acceptable Use Policy

Acceptable Use Policy

This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by Longtree Tree Service (“Longtree Tree Service,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services. 

Consent Requirements

Obtaining Consent:
You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes: 

• A clear, affirmative opt-in (e.g., checking a box or submitting a web form). 
• Disclosure of the type and frequency of messages. 
• A link to this AUP and our Privacy Policy. 

You must retain a record of consent, such as a timestamp or signed agreement. 

Sample Opt-In Language 

“By checking this box, you consent to receive text messages from Longtree Tree Service regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.” 

Revocation of Consent (Opt-Out)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent. 

Identification

All outbound messages must clearly identify Longtree Tree Service as the sender, unless they are part of an ongoing conversation initiated by the recipient. 

Message Content Restrictions 

You may not use our Services to send or facilitate content that includes: 

Unsolicited or Spam Messages 

• Advertising or promotional messages without explicit user consent 
• Purchased phone lists or shared third-party consents 

Illegal or Restricted Content s 

• Child exploitation material 
• Hate speech or incitement to violence 
• High-risk financial services (e.g., payday loans, crypto schemes) 
• Debt relief or credit repair services 
• Cannabis, CBD, or other controlled substances 
• Prescription drugs without a license 
• Gambling or betting content 
• “Make-money-fast” or deceptive income claims 

SHAFT Content 

• Sexually explicit material 
• Hate-based content 
• Alcohol promotions 
• Firearms and ammunition sales 
• Tobacco or vaping products 

Fraudulent or Malicious Content 

• Phishing or impersonation 
• Malware, spyware, or viruses 

Evasion and Abuse

You may not: 

• Use URL shorteners from shared public domains (e.g., Bit.ly) 
• Misspell keywords or evade detection filters intentionally 
• Send similar messages from multiple numbers (“snowshoeing”) 
• Alter headers or spoof sender identity 

Frequency and Reconfirmation 

If you send recurring messages, you must: 

• Inform users of the frequency 
• Include regular reminders about opt-out options 
• Reconfirm consent periodically as required by law 

Enforcement 

Violations of this Policy may result in: 

• Warning or temporary suspension 
• Termination of access to messaging services 
• Reporting to telecommunications carriers and regulatory bodies 

We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version. 

Privacy and Data Usage 

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy.  For questions about this Policy, contact us at the email address listed in the footer of this website. 

SMS Terms & Conditions 

These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by Longtree Tree Service, (“Longtree Tree Service,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms. 

Brand Name 

Longtree Tree Service

Types of Messages You May Receive 

By opting in, you may receive: 

• Appointment reminders 
• Account notifications 
• Product or service updates 
• Customer support communications 
• Promotional and marketing messages (only if consented to) 

Message Frequency 

Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in. 

Message and Data Rates 

Standard message and data rates may apply. Please contact your carrier for details. 

Opt-Out Instructions 

Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again. 

Customer Support 

• Text HELP for assistance 
• Email: Listed in the footer of this site
• Call: Phone number listed in the footer of this site

Privacy & Data Use 

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details. 

Changes to Terms 

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.